Shipping, Returns, and Refunds

 
Shipping

We offer shipping to locations within the United States.

Orders are typically processed and shipped within 1-2 business days.

Shipping fees are calculated at checkout based on the weight of the order and the shipping destination.

Customers will receive a confirmation email with tracking information once the order has been shipped.

Returns

If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund.

To be eligible for a return, the item must be unused and in the same condition that you received it.

Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days, depending on your card issuer's policies.

Last Updated: 05/17/2024

For more detailed information or to initiate a return, please contact our Customer Service team at support@saffroncowboy.com.